Pill Popping is Encouraged....
The label told you what it was, how many to take - and when - and the name of the doctor.
Pretty straight forward.
Then the glass bottles became plastic ones.
Child-proof lids were added.
Now, my 30-day supply of a single medicine is delivered in a flat, stackable blister pack. Yikes.
In the pharmaceutical business community, it was hailed as a magnificent advance.
Unfortunately, now a patient has to overcome a child proof step, pull the 30-day supply out of its package and pop each pill through the tin foil.
The pharmacist no longer uses the cute little "butter knife" to count and slide the selected pills across a funneled tray.
They are NOT placed in a handy, easy to use, and store, bottle.
(Does the druggist not see that this eliminates another reason to even have a registered pharmacist on staff?)
A clerk can go to the shelves for the prepackaged dosage and slap it down on the counter, along with chewing gum, cough drops, vitamins and other OTC (Over The Counter) products.
Who needs years of training and the ability to answer health questions and give helpful advice?
Oh, and if the patient is elderly and perhaps has arthritic joints and stiff fingers, popping pills off a card might be a problem.
As for me, my cat sits beneath the kitchen table, waiting for a pill I've popped to roll off the edge and hit the floor to become either a toy or a cat treat.
I buy my meds in 90-day lots. That used not to be a problem but now I have to pinch and poke three 30-day cards and transfer them to a plastic bottle.
All of those flat packages would overflow my medicine cabinet.
So, I take the time and effort to accomplish what my drug store used to do.
I asked my Big Box pharmacy if I could "go back" to the earlier way of storing and setting up my daily doses.
I was told that no, this is the way it is.*
But among competitive stores, I feel sure there is another one that will want my Rx business.
Should not have to travel all the way out to California either.
Hmmm. I used to drop off all my black & white film at a local Walgreens for developing and making prints.
Maybe it's time to go reacquaint myself with the store in my neighborhood.
Be interesting to ask the pharmacist what he or she thinks of these easy-to-serve prescription blister packs.
Who would have thought that trained professionals could be replaced by a clerk.
Ah, but I remember when Kodak was THE leader in photography before digital came along. Things change. Including customer service.
(Click on the photos for more details.)
The blister pack is a tough pill to swallow.
*Update: The pharmacist at my nearby Walgreens said they can refill my prescriptions by counting and sliding the correct pills into bottles. They also will arrange to have all my Rx data sent from my Big Box store. Good to know for next time.
Labels: Big Box store, competition among drug dealers, corner drug store, customer service, CVS, friendly Pharmacist, pill popping., prescription blister packs, Rite Aid of Beverly Hills, Sam's Club, Walgreens
posted by chuckography @ 6:47 PM
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